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PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
 

When you purchase something from our online store, we collect the personal information you give us such as your name, contact number, address, and email address. When you browse our website, we also automatically receive your IP address in order to provide us with information that helps us learn 
about your technical requirement to provide you with a better browsing experience. Email marketing (if applicable): We do not email marketing or send you emails about our store, or new products. We use your email only to communicate order-related information.

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SECTION 2 - CONSENT


How do you get my consent?


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

 

How do I withdraw my consent?


If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at rusticlumberds@gmail.com

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SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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SECTION 4 - PAYMENT


We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.


Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


For more insight, you may also want to read the terms and conditions of razorpay on https://razorpay.com

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SECTION 5 - Wix

Our store is hosted on Wix Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix’s data storage, databases, and the general Wix application. They store your data on a secure server behind a firewall. 

For more insight, you may also want to read the terms and conditions of Wix on https://wix.com

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SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject 
to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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Google analytics: Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

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SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

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SECTION 8 - COOKIES DECLARATION
Rustic Lumber's website www.therusticlumber.com uses cookies. We use cookies to personalize content and ads, provide social media features, and analyze our traffic. 
We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve 
provided to them or that they’ve collected from your use of their services.  We'll never sell your information to anyone for any purpose. 
Cookies are small text files that can be used by websites to make a user's experience more efficient.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. Your consent applies to the following domains: www.therusticlumber.com

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SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

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SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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QUESTIONS AND CONTACT INFORMATION


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at rusticlumberds@gmail.com

CUSTOMER CARE

Do you have doubts? Contact us, we will try to answer you as soon as possible, promise!

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